Hospitality industry

news & insights

a bartender makes a cocktail while two other barstaff and two guests watch
by Matt Hall 10 September 2025
There’s no such thing as ‘too early to think about Christmas’ when you work in hospitality. And after a bruising year that’s brought major challenges for the industry, December is more important than ever for many businesses. When it comes to crafting the perfect festive atmosphere, you’re the experts there – we’re simply here to show you how getting things like your tech systems, menus, staffing, and gift cards sorted now, means you’ll make the most of Christmas and manage your venue more effectively. Optimise your offerings and boost profit margins No doubt you’ll want to capture the spirit of the season with a festive menu. Roast meats and Christmas puddings are a must, but don’t forget a vegan option too. Whatever you choose, make sure your dishes balance popularity and profitability. Recipe management tools let you input ingredient costs and amounts, so you get precise costs for every item on your menu. It then automatically calculates GP so you can easily set the right prices both for individual items and festive set menus. This works really well for food, but also for cocktails, and festive drinks you might make on-site, such as mulled wine or cider. Using technology to manage bookings When it comes to Christmas bookings, balance is key. You want more bums on seats, but you don’t want to overwhelm your kitchen and Front-of-House staff – especially when bookings around Christmas tend to be larger. A flexible booking system helps you maintain control. Those office Christmas lunches often have ten or twenty guests, so it helps to keep them separate from your usual bookings. Asking for pre-orders and prepayments makes it much easier to manage those big complicated bookings. Email links go out to organisers so everything can be booked and paid for in advance. This guarantees your cash flow ahead of time and means your kitchen can prepare and ensure the right amount of stock. You can also create custom drink packages to upsell during the booking process.
A person types on a   the screen shows  a product order form.
by Matt Hall 13 August 2025
Embracing stock management software takes the pain out of stock control and helps you make your venue more profitable.
Two bartenders using an iPad-based EPOS
by Matt Hall 8 July 2025
The fear of change is often worse than the change itself. Don't let it trap you with underperforming hospitality tech.
A busy outdoor area of a bar, with lots of people sat at tables enjoying themselves
by Matt Hall 30 June 2025
Nothing beats a bit of sunshine for getting people into your venue. But if you want to make the most of it, you need the right tech in place.
The interior of a country pub with wooden tables and a fireplace with original masonry
by Matt Hall 22 May 2025
Recent research shows UK pubs with rooms are doing well, but younger audiences offer huge opportunities for growth. Here's how you can capitalise on this untapped market.
by Matt Hall 2 May 2025
How can you tell if an EPOS system will serve your business not just in the short term, but for years to come? Discover what to look for and what questions to ask.
Restaurant EPOS with food layflat
by Frankie Neale 4 September 2023
We know you are busy, and we know that getting to grips with all of the features of a Restaurant EPOS system can be daunting. So we run through the key steps that you can take to unlock the full value of your EPOS.
Lady using an epos system in a cafe
by Frankie Neale 28 June 2023
A hospitality EPOS system is a Point-of-Sale system designed specifically for hospitality businesses. A good hospitality EPOS should also prioritise the things that matter to hospitality businesses, like speed of service and ease of use.
Lady counting stock in a cafe
by Frankie Neale 17 May 2023
Close tracking of stock is essential to any hospitality business in protecting and maximising gross profit, we outline the steps to getting started with tracking stock using your EPOS.
Hospitality EPOS
by Frankie Neale 3 May 2023
Many providers are quick to point out the great features and the support they offer, but are less forthcoming on the issues their customers face. We look at some of the common issues you may come across and how you can mitigate them.
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