Our Commitment to Your Privacy
At Tabology we value our customer’s data. This policy explains when and why we collect personal data, how we use it, the limited conditions under which we may share it with others and how we keep it secure.
We may also hold personal data on behalf of our customers and this policy covers how we store and process this data securely.
Types of data we collect
Cookies are small files saved to the user's computer's hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
If you wish to deny the use and saving of cookies from this website you can change your browser's security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computer's hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Through our contact form on our website we collect personal information. We use that information to respond to your enquiry.
We may also occasionally contact you about new features, offers, or information about the same or similar products to those you have enquired about.
Through our free trial sign up form on our website we collect personal information. We use that information to help you get the most out of your free trial, which may include sending you details of any new products and features.
We may also occasionally contact you about relevant offers, or information relating to the same or similar products to those you have selected to trial.
Through our shop order form on our website we collect personal information. We use that information to fulfill your order.
We may also occasionally contact you about relevant offers, or information relating to the same or similar products to those you have purchased.
Through our blog sign up form on our website we collect personal information. We only use that information to fulfill your request to receive blog articles via email.
You can opt out of receiving any marketing from us at any time, by clicking an unsubscribe link at the bottom of our emails or by emailing email@example.com.
If you choose to sign up to any of our services we will also use the personal information we hold about you to support you in the use of our systems.
We use a third-party provider Agile CRM to store your details, send emails, and gather statistics to help us improve our communications.
Data collected by our customers
Where our customers choose to hold personal data on our systems it is the customer’s responsibility to ensure it has been collected in a manner that is compliant with all applicable data protection laws. In particular, that any necessary consents are obtained from individuals to whom the data relates, to enable Tabology to lawfully store and process their personal data outside their country of residence.
Customers should not store any Sensitive Data on Tabology systems. Sensitive Data refers to data revealing a person’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health or data concerning sex life or sexual orientation.
How we store & process data
We use Agile CRM to store data we collect via our website. Agile CRM store data on Google Cloud and Amazon Web Services (AWS) hosted servers.
We use Amazon Web Services (AWS) hosted servers to store personal data we hold on behalf of our customers. AWS is fully committed to the security of personal data as shown by compliance to ISO 27001, 27017, and 27018.
More information can be found at https://aws.amazon.com/compliance/iso-27018-faqs/.
Access to personal data is restricted to authorised employees with a valid business reason to access the data. These employees have been trained in handling personal data and keeping it safe. All our employees are subject to strict confidentiality clauses preventing the sharing of any sensitive or personal data.
Any personal data we no longer have a valid business reason for retaining will be deleted.
Subject to certain exclusions, you have the right to withdraw your consent for us to store and process your personal data. If you no longer wish us to retain your personal data you can send an email to our data protection officer, Ali Rees at firstname.lastname@example.org requesting its deletion. Where no exclusions apply your data will be deleted as soon as possible and within 1 month. Exclusions include where we are required to retain your data due to legal obligations or in relation to legal claims.
We will not share your personal data with any organisations other than those listed in this policy for storage purposes, those required by law, or those for which you have given us your explicit consent.
Lawful basis for processing your data
Where we process personal data on your behalf, it is your responsibility to make sure you have a legal basis for us processing the data.
Where we collect your data we need to ensure there is a legal basis for processing it. The ways we are able to lawfully process your data are detailed below.
Processing is necessary to carry out our contractual obligations to you
This applies to us processing your data in relation to a free trial or paid account with us in accordance with our terms of service.
Processing is in accordance with legitimate interests
We can process certain personal data if it is necessary for the purposes of the legitimate interests pursued by us or by a third party. These interests need to be balanced against your interests, fundamental rights or freedoms in respect to your personal data.
You can object to us processing your personal data in certain circumstances, including in relation to direct marketing
Where you have given us your consent
Where we need to process your data in a way that is not necessary for the purposes of our legitimate interests we will ask for your explicit consent. An example of this is where you have signed up to receive our blog articles.
Access to your personal information
You are emtitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Ali Rees by emailing email@example.com.
What to do if you're not happy
If for any reason you are not happy with how we are using your data you can email firstname.lastname@example.org with details of your complaint.
We will do our best to resolve the issue and if you are still not happy you can lodge a complaint with the Information Comissioner's Office (ICO) at https://ico.org.uk/concerns/
Last reviewed date: 18th May 2018