Take online reservations & requests
- Take reservations from your website with a fully customisable form that's easy to add and configure
- Reserve with Google lets people book a table directly from Google Search and Maps
- Specify which reservations should automatically confirm and which should come through as requests
- Set up reservation types for your different offerings, such as lunch/dinner, seasonal events or set menus, and manage your floor more effectively.
Manage reservations from your POS
- Receive alerts on your POS for new reservations, requests, and cancellations
- Accept or decline requests, allocate tables, or mark as no show directly on the POS
- View current & upcoming reservations on your POS table plan
Reduce no shows with card pre-authorisations, deposits & reminders
- Take card pre-authorisations and deposits up front, or via secure deposit links
- Configure these by reservation types, if requirements vary
- Automatic email & SMS reminders & follow ups
- Allow guests to cancel their reservation via a link in reminder emails
Rich data & analytics to drive repeat reservations
- Use data on previous visits, spend and purchase history to run targeted marketing campaigns
- Add a tick box for guests to join your loyalty scheme while making a reservation
- Report on average spend per reservation, per head, and reservation spend as a percentage of total sales
Pre-orders
- Enable guests to place pre-orders when making a reservation
- Select which of your POS products should be available to pre-order with which booking type
- Give staff and kitchen teams an early view of pre-orders directly on the POS
- Pre-ordered items automatically added to the guest's tab on arrival, with inventory adjusted and order tickets routed to screens & printers
