Jigger & Jar, Garforth
“Tabology has totally hit the spot. It’s made our lives a lot easier.” Dan Gore, Co-Owner
Located in the affluent Leeds suburb of Garforth, Jigger & Jar is a busy, premium destination cocktail bar. Alongside a bespoke cocktail list created by owners Dan Gore and Claire Macklam, J&J also includes a great selection of beers and wine, as well as coffee and cakes, and a sharing board food menu.
Having previously run a mobile cocktail bar from a VW Beetle, Dan and Claire opened Jigger & Jar in 2019. “There’s nothing else quite like us in the area that can match the product we can produce,” says Dan. The business switched to the Tabology Bar EPOS system when their previous system was withdrawn.
“The Tabology system was recommended to us,” says Dan, “and I already knew Mark from Tabology. He gave us a crash course, and we could see that it was similar to the old system, which we liked, but that the back office in particular was much better. It’s easy to monitor live sales, and to configure the product reports to the way we want them,”
Jigger & Jar offers table service, as “our core customers are couples, and groups of friends, and there’s a more relaxed atmosphere when people are sitting at tables rather than queuing at the bar” says Dan, “We wanted to show that you can offer restaurant-quality service in a cocktail bar setting, and because our drinks are freshly made to order, it means we can control the flow of service.”
Orders are taken on iPads by waiting staff at the table, and are sent to the team at the bar. ”We were able to keep the existing iPads and terminals, which was very helpful, and we were able to tweak the product pages, so they display the way we want them, rather than have to conform to a template”, says Dan.
With Tabology’s help, all products and cocktail recipes have been uploaded into the Tabology Bar EPOS, so “although our bar staff are well trained and know what they’re doing, the recipes and other information is there if they need to check anything. Our focus on cocktails means that there was a lot of detailed product information about the brands we use that need to be loaded, and in the right place for staff to access. We were very pleased with how smoothly that went.”
The business also uses the Tabology Bar EPOS Table Plan function. ”There’s a really useful summary page where we can see all the open tabs, which is another thing that wasn’t available to us previously. Many of our customers go out as groups of friends, so being able to split the bill easily is very important – it’s another cool function that we’re pleased with.”
Dan adds: “We really like the instant back office function, so we can see live sales. The previous system had something similar, but it wasn’t as in-depth as the Tabology system. It’s also great that we can access it from anywhere, as it formats really well on an iPad. I can also check on stock levels.”
"Tabology’s live support via the Telegram app means any issues can be resolved quickly." Overall, sums up Dan, “for what we need it to do, Tabology has totally hit the spot. It’s made our lives a lot easier.”
To find out more about our Bar EPOS, and how it could work in your venue, get in touch.
