Brewing Brothers, Multi-Site Operator
“It's very easy to use and update, ensuring smooth customer service.” Ned Braxton, Co-founder.
Over the past five years, Brewing Brothers has become a mainstay of the revived social and eating out scene in Hastings, with the East Sussex town building a reputation for its great choice of restaurants, bars and entertainment.
Brewing Brothers operates The Imperial, its taproom bar on its brewery site in Queens Road, and in Summer 2021 open a second, larger site in the Courtyard on Hastings seafront. Both venues operate Tabology’s integrated EPOS, ensuring consistency across the business, and enabling its choice of beers to be quickly and simply updated as they go on sale at either of the sites, as well as customising food orders.
Founded by brothers Ned and Charlie Braxton, Brewing Brothers has built a reputation for the quality of its ever-changing range of craft beer, with the Imperial also offering a choice of fresh, made-to-order pizzas.
Ned Braxton says: “Tabology makes our life easier; in terms of accounting and reporting it’s very straightforward. They set it all up for us, and it's very easy to use and update, ensuring smooth customer service.”
Tabology’s product options and modifiers within the EPOS mean food orders can be fully customised. At the Imperial this means selecting the right choice of sauces and toppings for pizzas, while in the Courtyard venue the menu is built around small sharing dishes, sourced from local suppliers. Specialities include local oysters, and salmon gravlax made especially for the business, encouraging customers to mix and match different dishes, which are all prepared to order.
“Our beers change all the time, and the food is fresh making every order unique, so it’s essential that the EPOS system keeps up with changes as they happen, and ensures that customers get exactly what they’ve ordered,” says Ned. “The Tabology system is very easy to modify, and with the same system across both venues there’s zero confusion. It’s easy to use, so everyone who works with us knows the system well.”
"Any issues are very easily resolved, and Tabology is always there. There's a WhatsApp group chat that I can use at any time, and I always get a response.”
To find out more about our Pub EPOS system, and how it could work in your venue, get in touch.
